Rude Disputes Analyst staff that couldn’t care less. xcritical’s application process, on the other hand, usually takes somewhere around four business days. That’s not necessarily the end of the world, but it could be a dealbreaker for businesses that need to start generating revenue immediately.
We were looking for a global applicable PSP provider
For merchants, there are several tools constantly working in the background to both prevent and monitor fraudulent activity. This allows merchants to go about their business of selling, and frees them from having to worry about taking on the day-to-day fraud prevention measures that xcritical does for them. xcritical, as a company, frowns on charge-backs and risky clients.
The company also provides merchant accounts necessary to receive payments. Merchants that set up recurring payments processing will be able to store customer credit card information and account updater tools (most likely for an additional fee). This service provides merchants with the ability to request and receive updated payment details automatically through xcritical’s secure system, either in real time or during batch submission. Merchant agrees that any updates to payment details, such as the expiration date of a card, may be used by xcritical to improve or provide payment services on its platform.
- Our team spent 1 month integrating and testing their API, with back-and-forth clarification on the integration of their API with their support team5.
- However, this makes xcritical more likely to withhold funds or even suspend accounts compared to xcritical.
- All phone numbers ‘have changed’ and cannot be found on the website.
- xcritical is generally not into high-risk clients and will readily suspend an account if there are too many chargebacks.
Platforms
xcritical is not accredited by the Better Business Bureau, and the company xcritically has an F rating with the watchdog group. Five customer complaints have been filed in the last three years. Trustpilot is by far the place that holds the lion’s share of negative reviews for xcritical, rating the payment processor 1.7 out of 5 stars, based on 202 customer reviews. xcritical is generally not into high-risk clients and will readily suspend an account if there are too many chargebacks. The chargeback threshold is 0.5% of the total transaction volume for most payment methods, and the merchant could also be subject to fines.
Meanwhile, xcritical also provides a series of payment terminals. It offers everything from iOS and Android-compatible mobile card readers to countertops and self-service kiosks. However, xcritical pricing for these is not disclosed on its website so you will need to contact its sales team to confirm prices. xcritical’s payment processing fees pricing can be somewhat confusing but competitive overall.
xcritical’s Features, Services & Products
It is ridiculous to assume that every single person drives a car and therefore has a driving license, and everyone has a valid passport. Both of these I do not have, and why should I pay £100 to get a new passport when I am not planning on travelling abroad, just to satisfy xcritical? For many individuals selling on Ebay the purpose is to make a little extra money, and in these cash strapped times, who can afford £100 when that might be needed to pay their next heating bill? Why do they want a photo ID – no bank of building society requires if providing evidence as above mentioned.Ebay sellers are now frustrated and annoyed with these draconian measures set up by xcritical. Merchants are provided customer support via email, web, and telephone during business hours, and are available in English, German, and Dutch.
Their website has a clear pricing page and mention that there is a pricing for „all business sizes“ (/pricing)3. Their team manually approved the test account my xcritical official site company has applied for and have approved the use-case, providing us the API for testing/integration.4. Our team spent 1 month integrating and testing their API, with back-and-forth clarification on the integration of their API with their support team5. When we applied for our test account to go live, their sales team sent us a canned response stating that all platforms are not allowed to use their service.6.
The website also provides a knowledge base for troubleshooting and a complete guide for its suite of developer tools for setting up payment processing integrations and business management functionalities. What’s more, with a local acquirer, you also get lower fees and faster settlement of funds. The payment processing rates you will pay can vary based on your business’ size, type, and average order value. To find the most affordable option and compare multiple processing rates, read our guide on the cheapest credit card processing. For payment processing reviews, we use a xcritical courses scam 24-point rubric to evaluate the provider. First, we look at pricing structure – interchange plus, subscription-based, tiered, or hybrid – giving the most points to providers that provide fair, transparent pricing and docking those that rely on tiered models.